Shipping Policy
Thank you for shopping with us! We are thrilled to have you as a customer and are committed to providing you with the best shopping experience. Below, you’ll find important information about our shipping and delivery process:
Soft Launch Shipping Delay:
As part of our soft launch, you may experience a longer processing time and shipping window of 2-3 weeks. This delay is temporary, and we are working diligently to fulfill all orders as quickly as possible. We will notify you if any significant delays arise.
Processing Time:
All orders will be processed within 5-7 business days. Please note that during our soft launch, some orders may experience longer processing times. We appreciate your patience as we work to ensure everything runs smoothly.
Shipping Rates:
Standard Shipping: $9.95 (Estimated delivery: 8-10 business days after processing)
Shipping Destinations:
We currently offer shipping to the USA. If you don’t see your location listed, please contact us for more information on international shipping.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email so you can keep an eye on your package every step of the way.
Order Changes & Cancellations:
If you need to make changes to your order or cancel it, please contact us within 24 hours of placing your order. After this period, we may not be able to accommodate changes.
Lost or Damaged Items:
We are not responsible for lost or damaged items during shipping. However, we will help you resolve any issues with the shipping carrier. If you receive a damaged item, please contact us immediately, and we’ll assist in filing a claim.
Customer Support:
If you have any questions regarding shipping or your order, please don’t hesitate to reach out to the customer service team.
whiskeylacewesternboutique@gmail.com
